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| Description | ||||
| Summary | Conversica provides AI-powered conversational software that helps businesses engage leads, support customers, and drive revenue through automated two-way conversations. | |||
| Description | Conversica sells an AI conversational platform for businesses that use automated agents to engage prospects, customers, and partners. The product is positioned for demand generation, customer support, and retention workflows, with use cases spanning lead qualification, follow-up, service resolution, and re-engagement. It is delivered as subscription software with integrations into customer systems and supporting professional services where needed. | |||
| Positioning | AI-powered conversational software platform for revenue and customer experience workflows, emphasizing purpose-built AI agents, deep integrations, and enterprise-grade governance rather than standalone services. | |||
| Key facts | ||||
| HQ location | Foster City, California, United States | |||
| Founded | 2007 | |||
| Employee range | 51-200 | |||
| Funding stage | Acquired | |||
| Company type | Subsidiary | |||
| Pricing model | custom quote, subscription | |||
| Financials | ||||
| Investments | Founded in 2007. Raised $34 million in a Series B in 2016. In 2022, Morgan Stanley Expansion Capital announced a $25 million financing. In 2026, Conversica announced a majority recapitalization led by a fund managed by Morgan Stanley Expansion Capital. | |||
| Relationships | ||||
| Target customers | Mid-market and enterprise organizations, especially revenue, marketing, sales, and customer experience teams that need automated lead engagement, customer support, and retention conversations. | |||
| Key competitors | Conversica competes with conversational AI and AI sales engagement vendors such as Drift, Intercom, Ada, and Qualified. | |||
| Known customers | New York Islanders | |||
| Segments & Industries | ||||
| Segments | AI Agents, Chatbots | |||
| Industries | Customer Support / CX, Sales / GTM | |||
| Company links & status | ||||
| Company URL | www.conversica.com | |||
| LinkedIn URL | www.linkedin.com/company/conversica | |||
| Status | Active | |||
| Data source | Research Team Data | |||
