| Description |
| Summary |
AI-powered CX assurance platform for testing, monitoring and optimizing contact-center, conversational-AI and agentic customer journeys.
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| Description |
Cyara provides automated testing, readiness, load/performance assurance and observability for voice, digital, messaging and conversational-AI channels, including agentic journey assurance and AI-agent trust/governance monitoring.
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| Positioning |
Agentic AI for CX assurance and testing
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| Key facts |
| HQ location |
Pleasanton, CA, USA
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| Founded |
2006
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| Employee range |
201-500
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| Company type |
Private
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| Pricing model |
subscription
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
Unknown
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| Valuation estimate |
Unknown
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| Investments |
$350M+ growth investment from K1 in 2022
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| Relationships |
| Target customers |
Enterprises operating contact centers
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| Key competitors |
Hammer, Spearline, Observe.AI, CallMiner, NICE, Cognigy, Botium
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| Known customers |
Hundreds of global brands; public examples include Cisco and NAB
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| Segments & Industries |
| Segments |
AI Workflows, AI Developer Tools, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI
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| Industries |
Customer Support / CX
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