| Description |
| Summary |
Enterprise AI support-agent platform that deploys human-like voice, chat, and multimodal agents for customer support and operations, automating complex workflows across channels.
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| Description |
Giga builds AI support agents for enterprises that can handle voice, chat, email, messaging, and browser-based workflows. Its Agent Canvas lets teams create agents from transcripts, recordings, SOPs, policies, and workflows, set guardrails, simulate edge cases, monitor performance, and refine policies. The platform emphasizes human-like voice, multilingual support, sub-second/low-latency responses, policy-governed execution, integrations with existing systems, and Browser Agent capabilities that complete tasks inside browser-based or legacy tools without requiring APIs.
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| Positioning |
Human-like AI agents for enterprise customer support and operations
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| Key facts |
| HQ location |
San Francisco, CA, USA
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| Founded |
2024
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| Employee range |
51-200
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| Funding stage |
Series A
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| Company type |
Private
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| Pricing model |
custom quote, subscription
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
Undisclosed
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| Valuation estimate |
Undisclosed (Fortune reported post-investment valuation was not disclosed)
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| Investments |
$64.6M disclosed funding: $3.6M seed led by Nexus Venture Partners in Oct 2023; $61M Series A led by Redpoint in Nov 2025 with Y Combinator and Nexus Venture Partners participating
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| Relationships |
| Target customers |
Large enterprises, customer support teams, CX leaders, operations teams, and contact centers handling high-volume complex support workflows
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| Key competitors |
Sierra, Decagon, Ada, Parloa, Cognigy, Kore.ai, Fin/Intercom, Zendesk AI, Vapi, ElevenLabs
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| Known customers |
DoorDash, Postman, Rio, Capital.com, Afriex, Toast, Remedy Meds, Flex
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| Segments & Industries |
| Segments |
AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI
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| Industries |
Customer Support / CX
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