Summary
Platform for building enterprise-grade customer service AI agents.
Description
Enterprise platform focused on reliable AI-powered customer service interactions and integrations.
Positioning
Customer service AI agents
Key facts
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Employee range
- 201-500 (~488)
- Funding stage
- —
- Company type
- Private
- Pricing model
- Subscription (Enterprise SaaS pricing)
- Last updated
Financials
- Revenue estimate
- $150M ARR (Feb 2026)
- Valuation estimate
- $15B+ (May 2026)
- Investments
- $1.58B total (Series: $75M 2023; $175M late 2024; $350M Sep 2025; $950M May 2026 led by Tiger Global/GV)
Relationships
- Target customers
- Large enterprises and consumer brands
- Key competitors
- Ada, Intercom, Zendesk, Forethought
- Known customers
- Unknown
Classification (raw research text)
- Core focus
- AI customer support automation
- Core industry
- Customer support
- Core category
- Customer service AI agents
Shown verbatim from the research spreadsheet — deriving structured industry tags from this text is a future phase.
Segments, Industries & Certifications
- Segments
- Industries