| Description |
| Summary |
AI agentic platform for enterprise service management. ACQUIRED by Automation Anywhere on November 4, 2025.
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| Description |
Aisera provides agentic self-service agents for ITSM, HR, employee experience and customer service; the product is now part of Automation Anywhere’s agentic automation portfolio.
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| Positioning |
AI service management and support automation
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| Key facts |
| HQ location |
Santa Clara, CA, USA
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| Founded |
2017
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| Employee range |
201-500
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| Funding stage |
Series C Plus
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| Company type |
Subsidiary
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| Pricing model |
subscription
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
Unknown
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| Valuation estimate |
N/A (acquired)
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| Investments |
$175M total (Series D $90M led by Thoma Bravo/Goldman Sachs Aug 2022)
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| Relationships |
| Target customers |
Enterprise IT and operations teams
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| Key competitors |
Moveworks, Kore.ai, ServiceNow
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| Known customers |
ServiceNow, Zoom, Avanade
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| Segments & Industries |
| Segments |
AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, Document AI, AI Quality & Observability, Traditional ML, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents
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