| Description |
| Summary |
Enterprise Customer Experience AI platform combining autonomous AI agents, agent assist, conversation intelligence and no-code orchestration.
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| Description |
Cresta unifies autonomous AI Agents, real-time Agent Assist and Conversation Intelligence on Cresta Opera, a no-code AI orchestration layer for large enterprise CX operations.
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| Positioning |
Unified CX AI platform for human and AI agents
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| Key facts |
| HQ location |
San Francisco, CA, USA
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| Founded |
2017
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| Employee range |
501-1000
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| Funding stage |
Series C Plus
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| Company type |
Private
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| Pricing model |
subscription, usage based
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| Last updated |
Jun 21, 2026
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| Financials |
| Revenue estimate |
Undisclosed; third-party estimates vary
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| Valuation estimate |
$1.6B
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| Investments |
$282M disclosed funding estimate; $125M Series D reported in 2025
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| Relationships |
| Target customers |
Large enterprise contact centers, support, sales and customer experience teams
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| Key competitors |
Observe.AI, Level AI, NICE, Cognigy, Ada, Talkdesk, Forethought
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| Known customers |
Intuit, Verizon, Cox Communications
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| Segments & Industries |
| Segments |
AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, LLM Deployment, AI Quality & Observability, Traditional ML, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI
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| Industries |
Customer Support / CX
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