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Vapi vapi.ai
Research Team Data Active
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Summary Developer platform and infrastructure for building, deploying, and scaling conversational voice AI agents.
Description Provides voice-agent APIs, telephony/concurrency, model/provider routing, transcripts, tool calls, custom voices, HIPAA/PCI/SOC2 options, zero-data-retention add-ons and enterprise SLAs.
Positioning Voice AI agent infrastructure
HQ location San Francisco, CA, USA
Founded 2023
Employee range 51-200
Funding stage Series B
Company type Private
Pricing model usage based
Last updated Jun 21, 2026
Revenue estimate Unknown / not publicly disclosed
Valuation estimate $500M
Investments $72M total after $50M Series B announced May 2026
Target customers Developers, AI product teams, contact-center builders, enterprises deploying automated phone agents
Key competitors Retell AI, Bland AI, Synthflow AI
Known customers Amazon Ring, Intuit, ServiceTitan, New York Life (logos shown by company)
Segments AI Workflows, AI Agents, AI Developer Tools, Knowledge & RAG, LLM Deployment, AI Quality & Observability, AI Governance & Risk, Call Analysis, Chatbots, Voice AI Agents, STT/TTS Infrastructure, Analytics & BI