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Vapi

https://vapi.ai Research Team Data
Active

Developer platform and infrastructure for building, deploying, and scaling conversational voice AI agents.

Provides voice-agent APIs, telephony/concurrency, model/provider routing, transcripts, tool calls, custom voices, HIPAA/PCI/SOC2 options, zero-data-retention add-ons and enterprise SLAs.

Positioning

Voice AI agent infrastructure

Key facts

HQ location
San Francisco, CA, USA
Founded
2023
Employee range
51-200 (~170)
Funding stage
Series B
Company type
Private (Private)
Pricing model
Usage Based (Usage-based call minutes plus platform fees; enterprise annual contracts)
Last updated
Jun 21, 2026

Revenue estimate

Unknown / not publicly disclosed

Valuation estimate

$500M

Investments

$72M total after $50M Series B announced May 2026

Target customers

Developers, AI product teams, contact-center builders, enterprises deploying automated phone agents

Key competitors

Retell AI, Bland AI, Synthflow AI

Known customers

Amazon Ring, Intuit, ServiceTitan, New York Life (logos shown by company)

Classification (raw research text)

Core focus
Voice AI infrastructure
Core industry
Developer Tools
Core category
Voice AI platform

Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.

Attribute breakdown

  • AI Workflows Secondary feature
  • AI Automation / Business Process Automation Secondary feature
  • Agent Builder / Agent Configuration Primary focus
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Secondary feature
  • Model Deployment / Inference Infrastructure Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Primary focus
  • Conversation Intelligence / Speech Analytics Primary focus
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Primary focus
  • Voice Infrastructure / STT / TTS Primary focus
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Secondary feature
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Primary focus
  • Vertical-Specific AI Secondary feature
Show all 32 attributes
  • AI Workflows Secondary feature
  • AI Automation / Business Process Automation Secondary feature
  • AI Fine-tuning / Custom Model Training Not emphasized
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Not emphasized
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Secondary feature
  • Graph RAG / Knowledge Graph Retrieval Not emphasized
  • Enterprise Search / Knowledge Management Not emphasized
  • AI / LLM Data Pipeline Not emphasized
  • Document AI / Document Processing Not emphasized
  • Model Deployment / Inference Infrastructure Secondary feature
  • Traditional Machine Learning Not emphasized
  • AI Quality Assurance / LLM Evaluation Not emphasized
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Not emphasized
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Primary focus
  • Conversation Intelligence / Speech Analytics Primary focus
  • Text Chatbots / Conversational Assistants Secondary feature
  • Voice AI Agents Primary focus
  • Voice Infrastructure / STT / TTS Primary focus
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Secondary feature
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Primary focus
  • Vertical-Specific AI Secondary feature