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Kore.ai

https://kore.ai Research Team Data
Active

Enterprise agentic AI platform for building and deploying AI agents for customer service, employee productivity, and industry workflows.

Kore.ai provides an enterprise agent platform and pre-built AI applications for service and work, including conversational AI agents across customer and employee experiences. Its 2026 Artemis positioning emphasizes multi-agent enterprise systems, agent creation, scaling and optimization.

Positioning

Agentic AI applications for the enterprise

Key facts

HQ location
Orlando, FL, USA; San Mateo, CA strategic HQ announced 2026
Founded
2013
Employee range
501-1000 (501-1,000 / ~1,000 reported)
Funding stage
Bootstrapped
Company type
Private (Private)
Pricing model
Custom Quote (Quote-based enterprise pricing; conversational/session and enterprise application packaging)
Last updated
Jun 21, 2026

Revenue estimate

Unknown; third-party estimates only

Valuation estimate

Unknown

Investments

$150M strategic growth investment Jan 2024; company reported total raised funding of ~$223M

Target customers

Global enterprises, contact centers, service teams, HR/IT teams, industry solution owners

Key competitors

Aisera, Ada, Cognigy, Amelia, Moveworks, ServiceNow, Microsoft Copilot Studio

Known customers

Experian, Equinix, Eli Lilly, CVS Pharmacy, Colgate-Palmolive, Axis Bank, Autodesk, AMD, Assurant, Johnson & Johnson, Deutsche Bank, Roche, eBay, Alaska Airlines, Charter Communications, Morgan Stanley, Pfizer, Coca-Cola, Airbus

Classification (raw research text)

Core focus
Enterprise AI agents and conversational AI
Core industry
Enterprise Software / CX
Core category
Enterprise agent platform

Shown verbatim from the research spreadsheet — deriving structured segment/industry tags from this text is a future phase.

Attribute breakdown

  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Primary focus
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Secondary feature
  • Enterprise Search / Knowledge Management Secondary feature
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Secondary feature
  • Model Deployment / Inference Infrastructure Secondary feature
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Primary focus
  • Voice AI Agents Primary focus
  • Voice Infrastructure / STT / TTS Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Primary focus
  • Vertical-Specific AI Secondary feature
Show all 32 attributes
  • AI Workflows Primary focus
  • AI Automation / Business Process Automation Primary focus
  • AI Fine-tuning / Custom Model Training Not emphasized
  • Agent Builder / Agent Configuration Primary focus
  • Multi-agent Orchestration / Runtime Primary focus
  • System / API Integration Primary focus
  • Prompt Management / Prompt Engineering Secondary feature
  • Retrieval-Augmented Generation Secondary feature
  • Graph RAG / Knowledge Graph Retrieval Not emphasized
  • Enterprise Search / Knowledge Management Secondary feature
  • AI / LLM Data Pipeline Secondary feature
  • Document AI / Document Processing Secondary feature
  • Model Deployment / Inference Infrastructure Secondary feature
  • Traditional Machine Learning Secondary feature
  • AI Quality Assurance / LLM Evaluation Secondary feature
  • AI Observability / Monitoring Secondary feature
  • AI Security / Guardrails Secondary feature
  • Data Privacy / PII / Confidential AI Secondary feature
  • AI Governance / Policy Management Secondary feature
  • AI Risk / Compliance Secondary feature
  • AI Asset Inventory / Model Registry Secondary feature
  • Human-in-the-Loop Review / Feedback Secondary feature
  • Call Transcription / Speech-to-Text Data Capture Secondary feature
  • Conversation Intelligence / Speech Analytics Secondary feature
  • Text Chatbots / Conversational Assistants Primary focus
  • Voice AI Agents Primary focus
  • Voice Infrastructure / STT / TTS Secondary feature
  • AI for Customer Experience / Support Automation Primary focus
  • Sales / Revenue Intelligence Not emphasized
  • Analytics / BI / Decision Intelligence Secondary feature
  • Enterprise App / Internal Tool Builder Primary focus
  • Vertical-Specific AI Secondary feature