Companies
NiCE
1986
Public
5001-10000
- Summary
- Public CX software company with CXone Mpower, Enlighten AI, AI agents, voice/contact-center automation, and analytics.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Hoboken, NJ, USA / Ra'anana, Israel
- Founded
- 1986
- Website
- https://www.nice.com/
Moveworks
2016
Acquired
501-1000
—
- Summary
- Enterprise AI assistant platform for employee support, search, and task automation; acquired by ServiceNow.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- Mountain View, CA, USA / ServiceNow
- Founded
- 2016
- Website
- https://www.moveworks.com
Mova.ai
—
11-50
- Summary
- Conversation intelligence platform focused on mortgage and financial services interactions across calls, chats, emails, and texts.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Financial Services
- HQ location
- Unknown
- Founded
- —
- Website
- https://www.mova.ai/
Maven AGI
2023
Series B
51-200
—
- Summary
- Enterprise AI agent platform for customer support and CX across chat, email, voice, web, knowledge, and actions.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- Boston, MA, USA
- Founded
- 2023
- Website
- https://www.mavenagi.com
MaestroQA
2013
51-200
- Summary
- AI-powered conversation analytics and quality assurance platform for scaling support QA, coaching, compliance and customer-experience insights.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- New York, NY, USA / Boston, MA, USA presence
- Founded
- 2013
- Website
- https://www.maestroqa.com
Lumay
2023
11-50
—
- Summary
- Enterprise AI agent factory for deploying domain-specific agents across voice, compliance, CRM and business workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.lumay.ai
LiveKit
2021
Series C Plus
51-200
—
- Summary
- Open-source framework and cloud platform for building, testing, deploying and scaling realtime voice, video and physical AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure
- HQ location
- San Francisco, CA, USA
- Founded
- 2021
- Website
- https://livekit.io
Lindy
2023
51-200
—
- Summary
- No-code AI agent platform and AI assistant for automating work across inbox, calendar, meetings, prospecting, recruiting and business apps.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.lindy.ai
Level AI
2019
Series C Plus
201-500
- Summary
- LLM-native customer experience intelligence platform for analyzing contact-center interactions, automating QA, coaching agents and improving service outcomes.
- Segments
- AI Workflows AI Developer Tools Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2019
- Website
- https://thelevel.ai
Kore.ai
2013
501-1000
- Summary
- Enterprise agentic AI platform for building and deploying AI agents for customer service, employee productivity, and industry workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Orlando, FL, USA; San Mateo, CA strategic HQ announced 2026
- Founded
- 2013
- Website
- https://kore.ai
Jupitice
2019
Seed
201-500
- Summary
- India-based legal tech / justice tech company offering AI-powered digital justice, legal operations, and online dispute resolution solutions.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Legal / RegTech Customer Support / CX General Purpose
- HQ location
- Plot No.14, Rajiv Gandhi Chandigarh Technology Park, Adjoining Infosys, Chandigarh – 160101, India
- Founded
- 2019
- Website
- https://jupitice.com
Invoca
2008
201-500
- Summary
- AI-powered revenue execution platform connecting marketing, commerce, and contact center teams through call tracking, conversation intelligence and AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Santa Barbara, CA, USA
- Founded
- 2008
- Website
- https://www.invoca.com/
Infinitus
2020
Series B
51-200
- Summary
- Healthcare voice AI agents that automate clinical and administrative phone-call workflows across payors, providers and life sciences.
- Segments
- AI Workflows AI Agents AI Developer Tools Document AI LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Healthcare
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://www.infinitus.ai/
Hume AI
2021
Series B
11-50
—
- Summary
- Empathic AI company building emotionally intelligent voice and chat interfaces for AI agents and assistants.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA
- Founded
- 2021
- Website
- https://www.hume.ai
Gumloop
2023
Series A
11-50
—
- Summary
- Visual no-code platform for building AI workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.gumloop.com
Gradient Labs
2023
Series A
11-50
- Summary
- AI agents for customer operations in financial services, automating disputes, KYC, lending, customer support, and back-office workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- Industries
- Financial Services
- HQ location
- London, UK
- Founded
- 2023
- Website
- https://gradient-labs.ai
Gong
2015
Series C Plus
1001-5000
- Summary
- Revenue AI Operating System for GTM teams that captures customer interactions, analyzes deal and account signals, and automates next actions across sales, forecasting, enablement, and customer-facing workflows.
- Segments
- AI Workflows AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis STT/TTS Infrastructure Analytics & BI
- Industries
- Sales / GTM
- HQ location
- San Francisco, CA, USA
- Founded
- 2015
- Website
- https://www.gong.io/
Giga
2024
Series A
51-200
- Summary
- Enterprise AI support-agent platform that deploys human-like voice, chat, and multimodal agents for customer support and operations, automating complex workflows across channels.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2024
- Website
- https://giga.ai/
Genesys
1990
Public
5001-10000
- Summary
- Enterprise customer experience and contact-center software provider.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX General Purpose
- HQ location
- Menlo Park, California, United States
- Founded
- 1990
- Website
- https://www.genesys.com/
Forethought
2017
201-500
- Summary
- AI customer support automation platform. ACQUIRED by Zendesk (completed March 26, 2026) — Zendesk's largest acquisition in two decades, enabling self-improving AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://forethought.ai
Fin AI
2011
1001-5000
- Summary
- Customer Agent company (formerly Intercom) building AI agents for customer experience across support, sales, commerce, and service; Salesforce signed a definitive agreement to acquire Fin for ~$3.6B in June 2026.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA (HQ); offices in Dublin, London, Chicago, Sydney; Berlin planned
- Founded
- 2011
- Website
- https://fin.ai/
Ema
2023
Series A
—
—
- Summary
- Universal AI employee and agentic control plane for enterprises to build, deploy, and scale AI employees across business functions.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- HQ location
- Mountain View, CA, USA
- Founded
- 2023
- Website
- https://www.ema.ai/
ElevenLabs
2022
Series C Plus
501-1000
—
- Summary
- AI audio and conversational AI company providing speech generation, speech-to-text, voice agents, voice cloning, dubbing, APIs, and enterprise voice workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA / London, UK
- Founded
- 2022
- Website
- https://elevenlabs.io/
DevRev
2020
201-500
—
- Summary
- AI-native enterprise platform centered on Computer, an AI teammate that unifies live customer, product, support, sales and engineering workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://devrev.ai/