Companies
Lindy
2023
51-200
—
- Summary
- No-code AI agent platform and AI assistant for automating work across inbox, calendar, meetings, prospecting, recruiting and business apps.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.lindy.ai
Level AI
2019
Series C Plus
201-500
- Summary
- LLM-native customer experience intelligence platform for analyzing contact-center interactions, automating QA, coaching agents and improving service outcomes.
- Segments
- AI Workflows AI Developer Tools Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2019
- Website
- https://thelevel.ai
Kore.ai
2013
501-1000
- Summary
- Enterprise agentic AI platform for building and deploying AI agents for customer service, employee productivity, and industry workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Orlando, FL, USA; San Mateo, CA strategic HQ announced 2026
- Founded
- 2013
- Website
- https://kore.ai
Invoca
2008
201-500
- Summary
- AI-powered revenue execution platform connecting marketing, commerce, and contact center teams through call tracking, conversation intelligence and AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Santa Barbara, CA, USA
- Founded
- 2008
- Website
- https://www.invoca.com/
Infinitus
2020
Series B
51-200
- Summary
- Healthcare voice AI agents that automate clinical and administrative phone-call workflows across payors, providers and life sciences.
- Segments
- AI Workflows AI Agents AI Developer Tools Document AI LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Healthcare
- HQ location
- San Francisco, CA, USA
- Founded
- 2020
- Website
- https://www.infinitus.ai/
Hupo
2022
Series A
11-50
- Summary
- AI coaching platform for enterprise sales and client-facing teams, with real-time contextual support, simulations, and scorecards.
- Segments
- AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Voice AI Agents Analytics & BI
- Industries
- Insurance Financial Services Customer Support / CX
- HQ location
- Singapore
- Founded
- 2022
- Website
- https://hupo.co/
Hume AI
2021
Series B
11-50
—
- Summary
- Empathic AI company building emotionally intelligent voice and chat interfaces for AI agents and assistants.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools LLM Deployment Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA
- Founded
- 2021
- Website
- https://www.hume.ai
Giga
2024
Series A
51-200
- Summary
- Enterprise AI support-agent platform that deploys human-like voice, chat, and multimodal agents for customer support and operations, automating complex workflows across channels.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2024
- Website
- https://giga.ai/
Genesys
1990
Public
5001-10000
- Summary
- Enterprise customer experience and contact-center software provider.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX General Purpose
- HQ location
- Menlo Park, California, United States
- Founded
- 1990
- Website
- https://www.genesys.com/
Forethought
2017
201-500
- Summary
- AI customer support automation platform. ACQUIRED by Zendesk (completed March 26, 2026) — Zendesk's largest acquisition in two decades, enabling self-improving AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://forethought.ai
Fin AI
2011
1001-5000
- Summary
- Customer Agent company (formerly Intercom) building AI agents for customer experience across support, sales, commerce, and service; Salesforce signed a definitive agreement to acquire Fin for ~$3.6B in June 2026.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA (HQ); offices in Dublin, London, Chicago, Sydney; Berlin planned
- Founded
- 2011
- Website
- https://fin.ai/
Ema
2023
Series A
—
—
- Summary
- Universal AI employee and agentic control plane for enterprises to build, deploy, and scale AI employees across business functions.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- HQ location
- Mountain View, CA, USA
- Founded
- 2023
- Website
- https://www.ema.ai/
ElevenLabs
2022
Series C Plus
501-1000
—
- Summary
- AI audio and conversational AI company providing speech generation, speech-to-text, voice agents, voice cloning, dubbing, APIs, and enterprise voice workflows.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure
- HQ location
- New York, NY, USA / London, UK
- Founded
- 2022
- Website
- https://elevenlabs.io/
Druid AI
2018
Series C Plus
201-500
- Summary
- Enterprise AI platform for designing and deploying AI agents and intelligent apps.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Financial Services Customer Support / CX General Purpose
- HQ location
- Bucharest, Romania
- Founded
- 2018
- Website
- https://www.druidai.com/
Decagon
2023
Series C Plus
201-500
—
- Summary
- AI concierge platform deploying autonomous agents for personalized customer lifecycle and support automation across chat and voice.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://decagon.ai/
Cyara
2006
201-500
- Summary
- AI-powered CX assurance platform for testing, monitoring and optimizing contact-center, conversational-AI and agentic customer journeys.
- Segments
- AI Workflows AI Developer Tools AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Pleasanton, CA, USA
- Founded
- 2006
- Website
- https://cyara.com/
Cresta
2017
Series C Plus
501-1000
- Summary
- Enterprise Customer Experience AI platform combining autonomous AI agents, agent assist, conversation intelligence and no-code orchestration.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2017
- Website
- https://cresta.com/
Cognigy
2016
Series C Plus
501-1000
- Summary
- Enterprise conversational and agentic AI platform for customer service automation; acquired by NiCE in 2025.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Call Analysis Chatbots Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- Plano, TX, USA / Düsseldorf, Germany
- Founded
- 2016
- Website
- https://www.cognigy.com/
Cartesia
2023
Series A
51-200
—
- Summary
- Real-time speech and transcription model platform for voice agents, offering Sonic TTS, Ink STT, and enterprise voice-agent APIs.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://cartesia.ai/
Braintrust
2023
Series B
51-200
- Summary
- AI evaluation and observability platform for testing, monitoring, debugging, and improving LLM apps and AI agents.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI LLM Deployment AI Quality & Observability Traditional ML AI Governance & Risk Chatbots Voice AI Agents Analytics & BI
- Industries
- General Purpose
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.braintrust.dev/
Bland AI
2023
Series C Plus
51-200
- Summary
- Enterprise voice AI platform for building, deploying, monitoring, and integrating AI phone agents for customer support, sales, and operations.
- Segments
- AI Workflows AI Agents LLM Fine-tuning AI Developer Tools Knowledge & RAG LLM Deployment AI Quality & Observability AI Governance & Risk Call Analysis Voice AI Agents STT/TTS Infrastructure Analytics & BI
- Industries
- Customer Support / CX
- HQ location
- San Francisco, CA, USA
- Founded
- 2023
- Website
- https://www.bland.ai/
Balto
2017
Series B
51-200
- Summary
- Enterprise contact-center AI platform for agent assist, QA automation, coaching, compliance monitoring, call summarization, and voice AI agents.
- Segments
- AI Agents AI Quality & Observability Call Analysis Voice AI Agents Analytics & BI
- Industries
- Customer Support / CX Sales / GTM
- HQ location
- St. Louis, Missouri, United States
- Founded
- 2017
- Website
- https://www.balto.ai/
Avaamo
2014
Series B
201-500
- Summary
- Enterprise conversational AI and AI contact center platform for automating, augmenting, and analyzing conversations.
- Segments
- AI Workflows AI Agents Knowledge & RAG AI Quality & Observability AI Governance & Risk Call Analysis Chatbots Voice AI Agents Analytics & BI
- Industries
- Healthcare Customer Support / CX
- HQ location
- Los Altos, California, United States
- Founded
- 2014
- Website
- https://avaamo.ai/
Automation Anywhere
2003
Acquired
1001-5000
- Summary
- Enterprise automation platform combining RPA, agentic process automation, and autonomous enterprise AI after acquiring Aisera.
- Segments
- AI Workflows AI Agents AI Developer Tools Knowledge & RAG Document AI AI Quality & Observability Traditional ML AI Governance & Risk Chatbots Voice AI Agents Analytics & BI
- Industries
- General Purpose
- HQ location
- San Jose, CA, USA
- Founded
- 2003
- Website
- https://www.automationanywhere.com/